US orders are in US currency.
Canadian orders are in Canadian currency. Canadian orders do not include taxes which will be added to the final total (GST for all of Canada & PST if located in Ontario).
All international orders are payable in US currency and additional shipping charges will apply (a confirmation of shipping charges will be sent via phone or email for approval before the order is processed).

Shipping Details

The delivery time will depend on the proximity to our warehouse. For locations outside of the continental US and Canada, shipping will be billed on top of your order. We can find a suitable shipping company or you may choose your own. We do not accept COD, all orders must be prepaid before leaving our warehouse.

Shipping times may vary but usually run 2 to 3 weeks on average (less during off seasons). During heavy peak seasons shipping time can run longer as we refuse to cut corners on our quality in order to speed up production. Each product is hand crafted and we offer the only 100% refund return policy if not completely thrilled with your order for any reason, we even pay the return freight so you have nothing to loose... all other companies charge you the return freight charges and a restocking fee so you never get a full refund. Read the fine print, no one can compete with our quality which makes our products well worth the wait.

Confirmation

It is our policy to provide a confirmation email with 48 hours of receiving your order (technology permitting). Once your order leaves our warehouse tracking numbers will be available either by email or phone.

SECURITY POLICY:

E-Commerce Technology

TheBestAdirondackChair.com uses SSL Technology and 128-bit Encryption to ensure your personal and payment information remains secure.

What is SSL?

Secure Socket Layer (SSL) is a technology that encrypts all information you provide before sending it to a payment server. When the information is safely on our payment provider's server your information is decrypted.

What do we use your personal information for?

To send your order we must collect a limited amount of personal information. By law, and in order to protect your security we must verify that someone is not fraudulently using your credit card.

We may also use personal information and data collected to generate sales statistics and reports for internal use. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.

What is a "cookie" and does TheBestAdirondackChair.com use them?

A "cookie" is a small text file stored on your computer. The cookie contains a unique personal identification code and TheBestAdirondackChair.com uses it to speed up your shopping experience by keeping small amounts of information on your computer such as your favorites list.

Do you sell any of the personal information you collect to other companies?

Absolutely NOT. All information is kept in confidence by TheBestAdirondackChair.com. Your privacy is important to us.
Semi-annually we will offer specials to our previous customers that are not available to the general public, these offers will be sent via email only (no one will ever call or send you junk mail from our company). If you prefer to not receive our semi-annual specials you need only ask to be removed from our specials database and we will make sure nothing is emailed to you. If you have any concerns regarding our privacy policy or would like to be removed from our confidential database, please contact us.