We love getting word from our many customers from around the world!
See below what some of them had to say with their comments and pictures!
Here is what Mr. Van Keulen had to say about his new Social Adirondack set and the pictures he sent us:
“Hello Dina, sorry it took a while to get back to you. The furniture arrived last week so I was able to unpack and assemble them this last Saturday. Everything went fine on the assembly and I ran into no problems and the pieces all look gorgeous. How the pieces were shipped worked very well and nothing arrived damaged. ... I can’t tell you how many times in the last year or two that I have had furniture delivered that was poorly packaged and arrived damaged.
I was very grateful that you included a bit for the screws as I quickly started to use an electric drill to complete the assembly otherwise it would have taken an extremely long time to do the assembly by hand. After the first two Adirondack chairs were assembled and I knew what to do and in what order, I was able to complete the last two in about 20 minutes each. Although we were only able to use them a short period this weekend because of the weather (it has started to rain here), we found the chairs to be very comfortable.
As I promised, attached are two pictures of the pieces in our side yard in Carmel, California where we look forward to enjoying them for many, many years in the future. If you need anything else, let me know.
Sincerely, Scott Van Keulen”
Morgan Hill California
This is a great picture we received from Charles & Gloria from California after we helped them with a few replacements parts that got scratched up on their 8 year old Grand Royal chairs.
To Mr. Bruneau:
Attached is a photo (IPhone photo) of my two 8 year old Grand Adirondack chairs before my recent repairs with the parts that you sent to me. You can see (if you zoom in) that I am a perfectionist because they are in practically perfect condition without the new parts that you sent. Thank you for your assistance in keeping them up to "The Best".
Charles and Gloria
This is a beautifull shot taken by Bea and Matt from Switzerland
THANK YOU VERY MUCH FOR THE WONDERFUL ADIRONDACK CHAIRS, OTTOMANS AND THE TABLE!
I CAN’T TELL YOU HOW MUCH WE ARE ENJOYING IT.
THEY ARRIVED IN A PERFECTLY PACKED AND NOTHING WAS DAMAGED.
WE HAVE ORDERED UNSTAINED AND I HAVE NOW OILED FOR THE BAD WEATHER HERE IN SWITZERLAND .
THEY LOOK GREAT!
IT WAS VERY EASY TO PUT TOGETHER.
YOUR SERVICE IS REALLY UNSURPASSABLE!
IT WAS NICE DOING BUSINESS WITH YOU!
WE WISH YOU ALL THE BEST AND GOOD LUCK WITH YOUR BUSINESS!
IF YOU SHOULD EVER NEED A REFERENCE IN SWITZERLAND , PLEASE CONTACT US!
WITH BEST REGARDS
BEA AND MATT RIESEN
These two pictures are from David and Lisa Miller
Have just spent Easter in our house in Pinos del Valle, Spain, the ultimate destination for the 2 deck chairs you made and sent to Spain in February. Attached are 2 photos as you requested. Hope they help out. Use them as you see fit, we are extremely pleased with the chairs. As a transplanted Canadian, I was sadly thrilled to get a ‘Red Robertson’ screwdriver (not seen in the UK or Europe).
Thanks again for all your help and the fine craftsmanship in the chairs.
David and Lisa Miller
This superb photo, as well as some other great photos within our website were taken by our friend and renowned photographer Ian Coristine from the Thousand Islands region. Make sure to check out his amazing photography on his website as listed below the picture. He was very nice in also providing us with some very kind words as seen below:
I LOVE your chairs and think I've helped sell a few. I purchased 9 of them now!.
It's really great to find someone who genuinely understands quality. I think your Adirondack chairs are outstanding! Beautifully designed, beautifully made . They serve as the furnishings for a very special place I call "The Dining Room" that you will see in this photo.
My "Dining Room" is a flat rock at the edge of my island in the Thousand Islands, about 10 feet above the water with an outstanding vista upstream towards the Southwest and the place I most like to spend time, whether enjoying a meal or not. I'm a big believer in not trying to "out decorate" Mother Nature, particularly because we Thousand Islanders were drawn here by the natural beauty in the first place. These chairs are the perfect compliment, adding beauty to a beautiful place without overpowering it.
The fact that they are also super comfortable, fold up for winter storage and have weathered six months of sunshine, wind and rain for over four years now and still look terrific is a testament to the effort you have put into making them. Cabinetmaking used to be a hobby of mine, so I fully understand how unusual this kind of quality is in a commercial product.
Many thanks for your very fine work. It's not often I see furniture in this class.
Thousand Island Ontario Canada
In the summer of 2010 we received this email from Tony John from Pennsylvania:
I’m glad to say that we helped him out and sent him the few replacement parts he needed and that he is relaxing in the chairs again.
“On May 8th a 60' spruce tree snapped during a severe wind storm and dropped onto one of our Adirondack chairs.....your chair held....unlike the metal table chair nearby which was crushed under the weight of the tree.
I do need a few replacement parts because of the scratches etc. Don't let anyone tell you your chairs won't last!!”
“I am not very proficient at sending pics via email……I hope this works….
I really hope you get these pics…..great chairs!!
Thanks for all your help”
Here another great picture and testimonial we just received from Ron Vuy in Florida.
"Very pleased...can't wait to enjoy the Florida sunshine!"
Mr. Polhemus from Milton, Georgia sent us this pic. He had this to say:
“I want to tell you how much we LOVE our new set! Our neighbors are admiring it as well. Thank You!”
Kristianne and Vanessa from Gatineau Quebec were very nice and agreed to have us take a picture of them in their new Complete Royal set treated light. Even my own dog Bengi who loves coming on deliveries wanted to get in the act! They even sent us a very nice email after.
"We received our chairs and they are great!
I just wanted you to know that they are everything you said and we are really enjoying them on our patio. This is real quality."
Kristianne and Vanessa
Gatineau, Quebec, Canada
This one is from Dave and Elaine Harrold after they received their new Garden swing:
Thank you for the great swing Francois. Very nice workmanship and very comfortable, Elaine and I have been looking for a long time to getting one of these and we are very happy with our purchase. Here are some pictures for you. The first one is with our dog Sandy. You can use them as you see fit.
Thanks again Dave & Elaine Harrold
Boca Raton Florida
These pictures are from Ruth near Ottawa and below is what she had to say.
"Your Adirondack chairs and your gorgeous swing are so wonderful, I know it is something many people like and would want to purchase. I have given out three of your brochures already to people specifically asking, "How do I get hold of the guy who does this beautiful work".
Ruth - Russell, ON Canada
Just to let you know that my chairs have arrived safe and sound. Got them on Wednesday, the day I returned from my Baltimore trip. I haven't unpacked them yet...it hasn't stopped raining since I got home!!! Can't wait to see them. I'll send you a photo when they get christened with an appropriate bottle of bubbles!!
Just to say again that your customer service and help has been the best I've received in a long time.....your name will be spread around to all my friends when they admire my beautiful chairs over the summer months.
My very best regards to you and all your employees, Francois".
Wokingham Berks, UK
:“Thanks Francois for some beautiful chairs, they look great!. We will be enjoying them for a long time to come.”
Merci beaucoup pour votre réponse si rapide.
Je voulais vous remercier pour la qualité de votre travail. La chaise est magnifique, et d'une très grande qualité.
Je pense que nous vous commanderons une autre pour noël prochain.
Merci pour votre aide,
“Went up to Maine and assembled our chairs this weekend. It was easy to see why your chairs cost more than others- the quality was outstanding. We know we will enjoy these chairs for years and years. The folding and locking option makes these chairs truly unique and is an impressive feature. We were hesitant about the dark mahogany finish online, but in person, it is a beautiful chair. Keep up the good work!”
I received the table & chairs yesterday evening, and they are absolutely perfect. I LOVE THEM! They are exactly what I was looking for and more! Also I am very pleased with the colour. Your beautiful workmanship is outstanding, and our last name craved into each chair and table looks amazing.
Francois you are very talented and a true artist, and you have definitely surpassed our expectations. I will be proud to sit around this table and chairs outside our camp for many years to come. I will certainly recommend you to all our friends. Thank you so much for the great job!
Your very satisfied customer in Thunder Bay,
"To everyone of DFC Woodworks, we just finished assembling our new Royal Adirondack chairs and there aren't enough words to express our gratitude for providing a product that exceeded our expectations. The quality of construction, the wood used, and ease of assembly are first class. Everyone who is looking for an Adirondack chair must pick this product! you will not be disappointed.
Good morning from rainy Vancouver,
Hope you are well.
I have been meaning to write since the 16th but have been crazy busy while the Boss is away.
The gorgeous Adirondack chair with the lovely etching arrived just in time for our October 14th function and we were able to present it to our retiring President and CEO at the event. He was trilled and very appreciative. Thanks for helping make this occasion a great one.
We have received the one chair here and I believe the other one arrived in Key West as well. We didn't put them together yet but we took a peek and they look great! Thanks again.
My only question...there should only be 1 box, correct? On the instruction sheet it said 'box 1' and I worried we were missing a box.
Fiber Procurement Systems Support
Thank you very much for responding to our very minor concerns and replacing the front board.
We are enjoying our new furniture. Besides being comfortable, it is a work of art in our yard! Our complements to your sales department for the service and updates we received from the time we ordered until the time it was delivered. We are extremely happy with our purchase.
Thank you again.
Bob & Joanne Reuss
Thank you for delivering the chairs etc. Both my husband and I had a nice sit in them tonight in the basement. They are very comfortable and have a lovely soft finish that I am sure will age gracefully.
Great work, and thanks again.
Thanks for the great chairs! The finish is beautiful. Can’t wait to give it to my son for his special birthday.
"Just wanted to let you know that it's been 1 year since I received my Royal Chair and ottoman set and they still look as beautiful as the day I unpacked them. They sit on the beach just five feet from the ocean beneath the harsh Key West sun and still retain their amazing shine and smooth finish. These chairs are by far the best I've ever seen. I receive many compliments on them from my friends and neighbors. They are very well made and are exactly what I was looking for. Thank you for such a quality product, I am very pleased, keep up the good work."
Victor - Key West, Florida USA
"Francois, I can't tell you how much we are enjoying the swing. We love it. My husband loves it and thinks that you do excellent work. He wished that he had thought of some of the ideas you had for putting it together. Thank you so much for the nice Birthday gift this year. Maybe we will talk to each other again sometime. Thank you,"
"We were very pleased with the Adirondack chairs. They are painted white now and in active use. Thanks."
Larry - Rhoadesville, VA USA
"I just want to let you know that the Adirondack chairs arrived last Friday at my home address in good shape! They were perfectly packed and nothing was damaged.
Of course we immediately assembled them and after approx. 1 hour we could sit back and relax in our beautiful and comfortable Adirondack chairs. They are everything I hoped for and even more... absolutely perfect.
We think it very special to spend our summers in these nice chairs made in Canada. It was nice doing business with you. Good luck with your business & Thanks for the nice co-operation. Should you ever need a reference in Holland, please do not hesitate to contact me.Kindest regards,"
Petra and Jac S. - Holland
"We peeked in one box and were impressed with the quality of wood and fine sanding. Thanks."
Trish - USA
"My husband put the Adirondack chairs together last weekend (four Adirondack chairs, two side tables & footrests). They are BEAUTIFUL! Thank you so much for the thoughtful care you put into your product!"
E. Braymen - USA
"Just to say thanks for the three Adirondack chairs. They are wonderfully constructed and look really sharp. We appreciated the personal delivery. We have indeed purchased a wonderful product which is why I just ordered an ottoman and end table and will be ordering the lounge next year. Thanks again for a great product and wonderful service."
Peter V. - Port Franks, ON Canada
"I received the Adirondack chair yesterday, and it was well worth the wait. What a beautiful piece! The wood and the workmanship are incredible.
I just wanted to thank you for the great chair, and I'm hoping the weather will hold for a few weeks so my husband can sit outside on it.
Maybe we'll just put it in the living room! Thanks again,"
D. Thomas - Winnemucca, NV
"I just found a few seconds to write you a quick note to tell you how pleased I am with my new Royal Adirondack chair--its Light Golden finish looks great on my porch, it is VERY comfortable to sit in, and it is the PERFECT complement to both our new porch AND a cold bottle of Labatt Blue. (My mother is extremely jealous, and I'm sure will place an order for one of her own once she makes her first visit to our new house in Florida.)
Thanks again for a top-notch product & a super-easy buying experience, we'll be in touch with you when we're ready to buy our swing."
Bill R. - Harmony, FL
"I received my two Adirondack chairs today. They look great. Easy to put together. Thank you"
G. Brown - USA
"The Adirondack chairs turned out beautiful. The day that I had finished assembling them my friend had company over. We had put the chairs out on the deck in the back. She was so amazed at how beautiful they turned out, that she had to show everyone her new Adirondack chairs. One person had remarked that they were so beautiful, that they were the show piece to her back yard, which is beautifully landscaped. And everyone else just loved them. You guys definitely have "the best Adirondack chairs," I have ever seen. Again, thank you and I will definitely be ordering more!!!!"
Johnna Boutilier - USA
"Thanks - the Adirondack chairs just arrived and I unpacked them. They smell sooooooooo good. I'm going to put my finish on them before putting them together. Thanks again,"
"The Adirondack furniture is lovely. I greatly appreciated having a personal delivery to my door. He even demonstrated how to fold the Adirondack chairs after he assembled them. Thank you!"
"Adirondack chair has arrived & been assembled. Looks good & sits well. A pleasure to do business with you."
"I received my Adirondack chairs and they are great. My wife really likes them. Thank you,"
Ray R. - Baltimore, MD USA
"Hi. We have two of your Adirondack chairs and absolutely love them. I would really like to have a couple of lounge chairs and footrests, too..."
Michele P. - USA
"Thank you so much for my chair. I absolutely love it. The finish is so beautiful. I am looking forward to getting much use from it this summer. Thank you for such a beautiful product!
PS: Please feel free to use my email as a testimonial. We love your chair!"
Rebecca - Oregon, USA
Steve P. - USA
"Absolutely beautiful well made Adirondack chair! I love it--thanks so much!!!"
Betty - USA
"Our Adirondack chair set have been received. I must say that the set is awesome. Your website really represents what we bought.
Service is as expected! We will recommend you to our family and friends. Keep the good work you really make the best Adirondack chairs! Thank You!"
Stephane P.Cap - Rouge, QC
"The set arrived this afternoon.....great service! My husband had been quite sceptical of Adirondack chairs but pronounced yours more comfortable than any he's ever tried. Thank you!"
Donna B. - Winthrop, MA USA
"Karan, Thank you for your Reply. I placed an order for two Royal Adirondack chairs and ottoman's this morning in Unfinished. We are looking forward to the natural smell of cedar and the gradual turning of color to silver / grey on the back patio.
Love the website. It answered almost all of my questions and allowed me to really get to know your product before ordering. The no charge 30 day money back guarantee is the best in the business. That really helped to give me the confidence to order from a small company in Canada.
We can't wait to enjoy our new chairs. Wish we had them here tonight as the weather is perfect for a fire and a glass of wine! Thank you again."
Reginald W. Burroughs - Chesterfield, NJ
"We received our chairs and they are great! I just wanted you to know they are everything you said and we are really enjoying them on our patio. This is real quality!"
R. Clark - Corinth, MS USA
"I assembled my chairs yesterday afternoon and sat out in the warm evening air in my front garden.... it wasn't long before my neighbour came over and sat down in the second chair and admired the superb quality of workmanship! As he sat down he said "all you need is a lake"! (I live in the city, but my natural garden does have a country feel to it.)
The chairs are fabulous and after contemplating whether to stain or paint them, I've decided to leave the wood in its natural state: the feel and smell of the cedar is sooooo nice.
Thanks for customizing the chairs for me by eliminating the scroll work on the front bottom piece. They look great in my natural
My sister is coming over in a few weeks and who knows, she may be tempted to order some as well.
I love my chairs! And the folding feature is such a bonus for us city dwellers. All the best,"
D. Counter - Toronto, ON Canada
"Having lived with your Royal Adirondack Chairs for about a month, I must tell you a few comments. And only because of our few pre-purchase communications (in which your responses were prompt, thorough, detailed, and accurate), I could feel that you were concerned not just about your products, but your company's service, and sincere and complete customer satisfaction. So here goes.
For a variety of reasons I was late in ordering the chairs which I needed for a long holiday weekend, in which we were having numerous house guests. You said the chairs arrival on my schedule (of less than a week away) would be very difficult. Specifically because yesterday was your shipping pick up, and as stated, this week included a holiday in it. But you would try to have them to me as soon as possible.
Because of your special efforts with an unscheduled shipping pick-up, my chairs arrived in time to make me, and most importantly, my wife smile. I hate living in the dog house!
They were well packaged, which I would expect. What I didn't expect was that the instructions were simple, clear, accurate, (unlike most assembly instructions that I read which seem to lose something in the translation process from what appears to be Chinese, translated into French, then German, and then English. Always loosing something in each step of the numerous translations). Your instructions had to have been written by the craft person, and not the shipping secretary that has never seen the chair, let alone ever put one together! They were simple and made sense! This was a very pleasant surprise. A good start, especially since I usually get frustrated before I assemble anything because of the above reasons.
The pieces were all there, (even alternate pieces for differing desires of ease of assembly), they all fit together well, and fit as shown in the directions. Another good surprise. Because of this, assembly was actually fun. I can't believe I said that!
Your chairs are well designed, engineered, and manufactured. Always paying attention to details. And for quality, it is the little things that are important!
As in your ads, they are comfortable, very comfortable. And my wife has had 2 spinal neurosurgeries.
The wood, and its finishing is beautiful and feels great to the touch, which was immediately apparent in assembly. The lines and curves of the chair are more dramatic in person that they are in the pictures. Consequently, they are a piece of art. They are not only soothing to sit into, but they are soothing to the eye when they are vacant! We love looking at them!
As we were deciding their potential placement, I asked my father in law his opinion as to where he thought they should go. In his deepest sincerity, his response was "In the living room"! He meant it, and I agree!
Thanks for maintaining quality characteristics that are almost extinct today. Thanks for being a person, and a company with pride. It's refreshing in our times and society. Most cordially,"
Dr. AJC - Eastern Shore of Maryland, USA
Just wanted to let you know we received our beautiful dark Mahogany Adirondack chairs. They are wonderful, and it was worth the wait. We are very pleased with this purchase. Thanks so much.