Disclaimer & Terms and Conditions
NOTE: Please read this disclaimer in its entirety before using our web site.
For the purpose of this disclaimer, DFC Woodworks Inc. will be referred to as "The COMPANY"
General Disclaimer of LiabilityTHE SERVICE AND CONTENT FROM OR THROUGH THIS SITE ARE PROVIDED "AS-IS," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED THE INFORMATION HEREIN MAY CONTAIN PROBLEMS OR OTHER LIMITATIONS. THE OWNER OF THIS SITE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT CONTAINED ON THIS SITE.
User agrees to indemnify, defend and hold Owner and its affiliates, licensors, content and service providers, participating publishers, authors, dealers, and suppliers harmless from any liability, loss, claim, and expense, including lawyer's fees and expenses, related to a User's violation of this Agreement or use of the Web site.
All responsibility or liability for any damages caused by viruses contained within the electronic files or at the site is disclaimed. HyperlinksThis site contains links to other Internet sites. Such links are not endorsements of any products or services in such sites, and no information in such site has been endorsed or approved by the COMPANY.
SubmissionsAll remarks, suggestions, ideas, graphics, or other information communicated to the COMPANY through this site (collectively, the "Submission") will forever be the property of the COMPANY. The COMPANY will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business (including without limitation, product or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future products or operations of the COMPANY. Without limitation, the COMPANY will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature everywhere. The COMPANY will be entitled to use the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not the COMPANY, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright.
Terms and Conditions
Currency of Orders
US orders are in US currency.
Canadian orders are in Canadian currency. Canadian orders do not include taxes which will be added to the final total (GST for all of Canada & PST if located in Ontario).
All international orders are payable in Canadian currency and additional shipping charges will apply (a confirmation of shipping charges will be sent via phone or email for approval before the order is processed).
The delivery time will depend on the proximity to our warehouse. For locations outside of the continental US and Canada, shipping will be billed on top of your order. We can find a suitable shipping company or you may choose your own. We do not accept COD, all orders must be prepaid before leaving our warehouse.
Shipping times may vary but usually run 6 to 8 weeks on average. During heavy peak seasons shipping time can run longer as we refuse to cut corners on our quality in order to speed up production. Each product is hand crafted and we offer the only 100% refund return policy if not completely thrilled with your order for any reason, we even pay the return freight so you have nothing to loose... all other companies charge you the return freight charges and a restocking fee so you never get a full refund. Read the fine print, no one can compete with our quality which makes our products well worth the wait.
It is our policy to provide a confirmation email with 48 hours of receiving your order (technology permitting). Once your order leaves our warehouse tracking numbers will be available either by email or phone. Security Policy:E-Commerce Technology
TheBestAdirondackChair.com uses SSL Technology and 128-bit Encryption to ensure your personal and payment information remains secure.What is SSL? Secure Socket Layer (SSL) is a technology that encrypts all information you provide before sending it to a payment server. When the information is safely on our payment provider's server your information is decrypted.
What do we use your personal information for?
To send your order we must collect a limited amount of personal information. By law, and in order to protect your security we must verify that someone is not fraudulently using your credit card.
We may also use personal information and data collected to generate sales statistics and reports for internal use. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.
What is a "cookie" and does TheBestAdirondackChair.com use them?
A "cookie" is a small text file stored on your computer. The cookie contains a unique personal identification code and TheBestAdirondackChair.com uses it to speed up your shopping experience by keeping small amounts of information on your computer such as your favourites list.
Do you sell any of the personal information you collect to other companies?
Absolutely NOT. All information is kept in confidence by TheBestAdirondackChair.com. Your privacy is important to us.
Openings available for new exclusive dealership territories. (See below for European Contacts)
Please contact us online and fill in your information. A representative will personally contact you by telephone or email. You may also contact us by one of the methods below.
Please do not hesitate to contact us by phone or email should your question not be answered below.
Q Do you ship outside of US and Canada?
A. Absolutely! We can ship to anywhere in the world! Our products are being enjoyed the world over. From all over Europe to as far as Japan, New Zealand and the Caribbean just to name a few. Additional shipping charges will apply to all orders outside the continental US or Canada. For an exact quote call 011-613-258-0064. You can also send us an email to firstname.lastname@example.org to request a shipping quote. Please let us know which product you are interested in and your exact address will be required to give you an exact shipping quote. Shipping Cost can vary greatly depending on shipping method used, quantity of products and locations. They can vary from $200.00 USD to as low as $30.00 USD per chair. All orders and shipping costs are in USD Currency. Prices do not include local taxes and/or local customs duties.
Q Can I buy a product and have it shipped to a different location as a gift?
A. Absolutely! We can ship to whatever address you provide when you place your order. All you have to do is to provide us with an exact name and address and we will take care of it. Ask us how we can provide you with a free customized gift card. We make gift giving easy & fun!
Q What payment methods do you offer?
A. We accept Visa, MasterCard, Personal Checks, Certified Checks or Money Orders. Please note that personal checks can take up to 3 weeks to clear at the bank and no products are shipped until the product is paid for.
Q What is the difference between your Adirondack chairs and other Adirondack chairs on the market?
- 1. Curved backs and curved contoured seat – to fit your body without hard edges
- 2. Lighter back slant – makes the chair easier to get in and out of while still giving maximum relaxing comfort.
- 3. Back is screwed from behind so your back slats aren't marked and there is no chance of splinters.
- 4. Made with finished full 1" (5/4) Western Red Cedar guaranteeing sturdiness and stability for years to come.
- 5. Manufactured and hand sanded by our own local skilled Craftsmen and Women right here in North America.
- 6. FOLDS – for easier storage & transporting – you can take it anywhere.
- 7. LOCKS* upright - making it incredibly sturdy and it cannot fold up on you while getting in or out
- 8. Clear western red cedar – no knots to fall out or cause wood to weaken.
- 9. ALL solid oversized Stainless Steel Hardware guaranteed to last and not rust.
- 10. Over 100 screws/bolts in every chair (NO nails, staples, glue). This chair is ruggedly constructed to last generations.
- 11. Cedar lasts in ALL climates and is naturally rot resistant and insect resistant.
- 12. NOT a kit. It is shipped 80% pre-assembled with easy to follow photo instructions for final assembly.
- 13. Every piece is hand-selected for color consistency. Cedar comes in many shades and we hand select every piece so that our products are uniform in color.
- 14. All of our chairs are ergonomically designed for minimum fatigue and maximum comfort.
- 15. Our unique treating process were we actually dip all the pieces in a vat and then spray 3 more coats to give a sooth beautiful and lasting finish. We use only the very best stain on the market (Cetol #1 by Sikkens) This stain will not peal, chafe or crack like paints and varnishes.
Q What is your return policy?
A. We realize you are ordering products without getting a chance to try them out first - so we are the ONLY company to offer a NO RISK 10 DAY return policy. If you are not 100% thrilled with your order, WE PAY the return freight and refund you IN FULL . No other company pays the return freight and most charge you a restocking fee on top of that - we are the only company that puts our customer satisfaction first. We would not be able to offer this return policy if we didn't make the Best Adirondack Chair & cedar outdoor furniture on the market today. Just repack the chair or other products and give us a call or slip us an email. We will take care of the pick up at your location and once picked up we will refund you in full. "NO QUESTIONS ASKED" No Special or Hidden Conditions!
Q Why do our chairs "seem" to cost more?
A. ACTUALLY OUR CHAIRS COST LESS than the competition because of their longevity. Our chairs are guaranteed to last at least 10 years but we know from personal experience over the last 55 years since we have been in business that they can last indefinitely as many of our first products built are still being enjoyed today (55 years later). If you buy a $60.00 Adirondack chair that lasts all of one year (which is the average life span of a cheap wooden chair) you could end up spending $1200 over 20 years for just ONE chair. We see this as a huge disservice of your hard earned money when for just a fraction of that cost you can have a quality chair that can last generations to come. These are heirloom quality products built to last. So when considering cost when buying Adirondack chairs keep in mind your long term investment that will be remade each year with the cheaper products. In the long run we can save you thousands on outdoor furniture costs. We guarantee it!
Q How much does shipping cost?
A. Shipping costs in continental North America are determined based on the weight of the items being shipping. A shipping charge will show on the checkout page, or email (email@example.com) or call us if you wish to get a quote before placing your order. For orders outside the continental US or Canada, additional shipping charges will apply. Call us at 613 258 0064, or if you prefer, email us at firstname.lastname@example.org and it will be a pleasure to let you know the different shipping options and cost for your location.
Contact us at: email@example.com