Our 10 Year and Lifetime Guarantee
All Pine and Cedar products made by DFC Woodworks come with a complete 10 year written guarantee on workmanship!
Extended to a lifetime guarantee on all Ipe wood products! Any broken pieces resulting from faulty lumber or workmanship will be replaced by DFC Woodworks free of charge!*
- The treatment is not included in the guarantee
- Does not include installation of the piece.
- Does not include fissures in the wood due to weathering which does not affect the strength or stability of the product.
- All damages or claims resulting from the supply of defective materials or defective workmanship shall be limited to the value of the broken or defective material.
An unconditional FULL Refund is available on products returned within 10 days of receiving them. We know you love your handcrafted furniture, But if you don't: We pay all return shipping charges within the continental US or Canada. No questions asked, no forms to fill out, no conditions, and no repacking or warehouse fees. Just repack the chair(s) or other product(s) the best you can, we will take care of the rest. No Worries and no problems. We want you to be completely satisfied and we will do our up most to handcraft the very best furniture for you. Please Note: Overseas refunds may exclude port charges, duty, taxes, or shipping charges.
* Free of charge includes shipping charges of replacement parts to be shipped by FedEx Ground or by reg. US Mail or reg. Canada Post, but does not include installation or installation charges of the part or parts needed. DFC Woodworks reserves the right to ask for proof of damage via photographic means.
For more information, Please Contact Us!